POLICIES WARRANTY: ALL PRODUCTS ARE GUARANTEED DIRECTLY BY SONY. IT IS A 90 DAY WARRANTY AGAINST PRODUCT DEFECT. IF THERE IS A PROBLEM THE WARRANTY CONTAINED IN THE BOX IS TO BE USED. THERE IS AN 800 (TOLL FREE) NUMBER, AND WEBISTE. OPTIONS ARE TO RETURN TO A SONY STORE, SEND TO SONY FOR REPAIR OR REPLACEMENT. THE WARRANTY IS TO THE END CONSUMER, AND THE 90 DAY PERIOD BEGINS WHEN THE CUSTOMER CALLS IN THE WARRANTY TO SONY. PAYMENT TERMS: CREDIT IS GIVEN ONLY IN CIRCUMSTANCES OF A FAVORABLE CREDIT REPORT. SHIPPING: ALL SHIPMENTS ARE F.O.B. MOORESTOWN, NJ 08057 USA. ALL ORDERS SUBJECT TO APPROVAL BY GMS.